Products FAQ - Magento 2 module documentation

Author: Aurora Creation

Products FAQ - Magento 2 module documentation

Module overview

The Products FAQ module allows users to ask questions about specific products. Verified questions with answers are visible to all store users on the product page.

Module compatibility

This module is compatibile with Magento Community version 2.4.

How it works

After installing the module go to Stores > Configuration > Aurora > Products Faq and enable the module by setting Enable Products Faq option to Yes.

When the module is launched, a new Products Faq tab will appear on the product page, in which there are questions from other users along with answers given by a store employee and a form to submit a new question.

Image1

To submit a new question, complete the form and click Submit Question.

All submitted questions can be found by going to Catalog > Products FAQ in the admin panel menu.

Image2

To answer the selected question, go to Select > Edit, then add the answer in the Product answer field using the WYSIWYG editor. To make the question visible on the product page, you have to also check the Is verified option.

Image3

Installation

Via Composer

  1. Add the repository to composer.json:
"repositories": [
    ...
    {
        "type": "vcs",
        "url": "git@git.auroracreation.com:aurora-modules/productsfaq.git"
    }
    ...
],
  1. Then add the dependency in composer.json:
"require": {
    ...
    "aurora/products-faq": "*"
    ...
},
  1. In the Magento root folder, run the following commands:
composer update aurora/products-faq
php bin/magento module:enable Aurora_ProductsFAQ
php bin/magento setup:upgrade

Manual

  1. Unzip the archive.
  2. Upload module files on your server to:
{Magento root}
└── app/
    └── code
  1. In the Magento root folder, run the following commands:
php bin/magento module:enable Aurora_ProductsFAQ
php bin/magento setup:upgrade

Thank you for your interest in our products!